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Speed up shedule of email integration plugin polling to 1 min instead of 5 min by default for critical SLAs

How can I speed up email integration polling? Can I configure that to be shorter?

I'd love to change it to 1 minute. Email integration is big for us

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3 comments

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  • Luc Debliquis commented  ·   ·  Flag as inappropriate

    we need the email inbound to be processed more often than 5 minutes (using tp as Support portal for critical SLAs)

    and also to be able to trigger it manually (button in the plugin page) to help solving issues / setup inbounds

  • Dmitry Mironov commented  ·   ·  Flag as inappropriate

    by now you can manually (or via script) initiate synchronization of email integration:
    https://<link to your TP>/TargetProcess2/api/v1/Plugins/Project%20Email%20Integration/Profiles/<profile name>/Commands/SyncNow

    replace link to TP and email integration profile name with yours,

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