Speed up shedule of email integration plugin polling to 1 min instead of 5 min by default for critical SLAs
How can I speed up email integration polling? Can I configure that to be shorter?
I'd love to change it to 1 minute. Email integration is big for us
Luc Debliquis commented
we need the email inbound to be processed more often than 5 minutes (using tp as Support portal for critical SLAs)
and also to be able to trigger it manually (button in the plugin page) to help solving issues / setup inbounds
Dmitry Mironov commented
by now you can manually (or via script) initiate synchronization of email integration:
https://<link to your TP>/TargetProcess2/api/v1/Plugins/Project%20Email%20Integration/Profiles/<profile name>/Commands/SyncNow
replace link to TP and email integration profile name with yours,
Michael Brawn commented
Allowing custom polling times would be more versatile.